Shipping policy

 

Thank you for shopping with UPSHIFT. This Shipping Policy outlines how we handle order processing, shipping, and delivery for our online store.

Processing Time

  • All orders are processed within 1-2 business days after payment is received.
  • Orders are not shipped or delivered on weekends or public holidays.
  • During high-volume periods (such as sales or holidays), processing times may take longer.

📦 Shipping Options & Delivery Times

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

2–7 business days

$9.99

Express Shipping

1–3 business days

$14.99

Delivery times are estimates and may vary depending on your location and courier delays.

 

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
You can track your parcel using the link provided or directly on the courier’s website.

 

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to:

·       Public holidays or high-volume periods

·       Courier or postal service disruptions

·       Incorrect or incomplete shipping addresses

We appreciate your patience if your order experiences any unexpected delay.

Incorrect Addresses

Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


🧾 Customs, Duties & Taxes (for International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or import fees charged by their country’s customs authority.

 

Contact Us

If you have any questions regarding your order or shipping, please contact us at contact@upshift.au